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So when general manager and director Paul Brown imparts his wisdom at the next meeting of the Franchise Association of New Zealand, all prospective and current franchisors and franchisees should take note.
Founded in 1979, Paramount Services is now a nationwide commercial cleaning services provider with 167 franchise business owners, serving more than 2000 clients.
The company, led by a team of four directors (including Paul) has also clinched a swathe of franchise awards – most recently Westpac Franchise System of the Year at the 2015-2016 Westpac New Zealand Franchise Awards.
At the upcoming meeting, Paul will dissect the national franchise network’s strategy for success, built upon locally developed resource planning software for financials, customer service and quality assurance.
The meeting on August 18 is organised for the Franchise Association of New Zealand by Harris Tate Lawyers, the Bay of Plenty’s franchise lawyers in association with ANZ.
The Franchise Association’s regional coordinator, franchise law expert David Foster, will lead the meeting, designed to assist those looking at entering the world of franchising on expanding their current franchise systems
“This presents a rare opportunity to hear from someone at the heart of one of New Zealand’s leading franchise systems," says David.
“Paramount Services’ successful national franchise network highlights how ditching a hierarchical approach allows exceptional care for both franchisees and clients.”